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Delivery

Scheduled Delivery Days

August 2024:  Wild Greens have made a very hard decision to scale back our delivery areas.
We no longer deliver to the Sutherland Shire, Bundeena, Eastern Suburbs or south of Harbour Bridge.
This decision has not been made lightly.

The schedule below takes effect from 19 August.  Some delivery days have changed – please check your day in the list below.

EFFECTIVE FROM 19 AUGUST 2024 – BELOW IS THE NEW DELIVERY SCHEDULE
No courier deliveries

Monday Balmain;  Beecroft;  Birchgrove;  Breakfast Point;  Chatswood;  Cheltenham;  Drummoyne;  Epping;  Ermington;  Five Dock;  Gladesville;  Greenwich;  Hunters Hill;  Huntleys Cove;  Lane Cove;  Lilyfield;  Marsfield;  North Ryde;  Russell Lea; Rydalmere;  Ryde;  Tennyson Point;  West Ryde
Tuesday Artarmon;  Balgowlah;  Castlecrag;  Cremorne;  Collaroy;  Cromer;  Curl Curl; Fairlight; Freshwater; Kirribilli; Manly; Manly Vale; McMahons Point; Middle Cove;
Mosman; Naremburn; Neutral Bay; North Balgowlah; Northbridge; Pymble; Seaforth; St Ives; Willoughby
Wednesday Baulkham Hills;  Bella Vista;  Carlingford;  Castle Hill;  Cherrybrook;  Kellyville;  North Parramatta;  North Rocks;  Northmead;  Pennant Hills;  Rouse Hill; Thornleigh; Turramurra; Wahroonga; Warrawee; West Pennant Hills; Westleigh
Thursday Allambie Heights;  Avalon;  Bayview;  Beacon Hill; Belrose; Bilgola; Bilgola Plateau; Church Point; Clareville;  Forestville; Frenchs Forest;  Gordon, Killarney Heights;  Mona Vale;  Narrabeen;  Newport;  Palm Beach;  Warriewood
Friday NO DELIVERIES

Market day at Wild Greens’ warehouse @
Unit 2, 18 Loyalty Rd, North Rocks from 9am to 5pm

Saturday NO DELIVERIES

Market day at Wild Greens’ warehouse @
Unit 2, 18 Loyalty Rd, North Rocks from 9am to 1.30pm

BELOW IS DELIVERY SCHEDULE WHICH WILL FINISH ON FRIDAY, 16 AUGUST 2024

Monday Inner West, Rozelle, Leichhardt, Lilyfield, Balmain, Birchgrove, Drummoyne, Hunters Hill, Five Dock, Gladesville, Huntleys Cove, Tennyson Point, Russell Lea, Neutral Bay, Kirribilli, McMahons Point

We NO LONGER deliver south of the Harbour Bridge, the Eastern Suburbs, Camperdown, Kensington, St Peters, Petersham, Newtown, Dulwich Hill, Marrickville, Erskineville, Randwick, Darlinghurst, Paddington, Camperdown, Annandale [as at 5 August 2024]
Tuesday We no longer deliver to the Shire, Bundeena and surrounds [as at 30 July 2024]
We recommend using Simon @ The Fruit Cart who delivers 4 days a week to the Shire area
Wednesday Hills District, North Rocks, North Parramatta, Carlingford, West Pennant Hills, Dural, Kellyville, Rouse Hill, Bella Vista, Castle Hill, Westleigh, Warrawee, Thornleigh, Wahroonga, North Shore, Beecroft, Epping, Ryde, Rydalmere, Ermington, Telopea, Eastwood, Marsfield, Lane Cove, Greenwich, Wollstonecraft
Thursday Northern Beaches [south of Narrabeen], Frenchs Forest, Belrose, Forestville, Beacon Hill, Seaforth, St Ives, North Balgowlah, Pymble, Gordon, Mosman, Cremorne, Cammeray, Allambie Heights, Killarney Heights
North Shore Suburbs:  Willoughby, Artarmon, Northbridge, Castlecrag, Chatswood, Roseville
Friday Northern Beaches [Narrabeen & north of Narrabeen to Palm Beach], Warriewood, Elanora Heights

AND Locals to Wild Greens ….. North Rocks & Carlingford

Saturday NO DELIVERIES
HQ open from 9am to 1.30pm at Unit 2, 18 Loyalty Rd, North Rocks
Sunday NO DELIVERIES

If unsure of your delivery day – please contact Mel on 0412 812 283 /  [email protected]

Public Holidays

When a public holiday falls during the week we try our very best to deliver to everyone still.  Usually your delivery will be pushed back a day and our Thursday/Friday customers are combined onto the one day.
A popup message will be on the website with the change of dates and Mel will include the delivery days in her weekly email message.

When will your order be delivered?

Orders should be placed online prior to 2pm the day before your delivery is due.

 

See above for our delivery schedule to your area.
Deliveries will occur between 12noon to around 7pm. Office deliveries before 4:30pm (please advise closing time).
If you have any concerns regarding your order please contact Mel:  [email protected] / 0412 812 283.

Delivery Information

Please leave delivery instructions in the box provided at checkout eg ‘please leave in garage/carport ”etc. Please make sure you enter the correct details for your delivery as we do not accept responsibility if you fail to disclose the correct delivery information.  Please leave a cooler bag out for our drivers to place your milk or refrigerated products – we will not accept any responsibility for products left out unattended.
Boxes are delivered by Wild Greens and our courier of choice is ‘Go Couriers’.
All care is taken but we do not accept responsibility for missing or stolen boxes.

Subscription Orders

We offer one-off, weekly or fortnightly subscription options.  The option for weekly or fortnightly delivery will appear when you select your box of choice. Enter the date the day before your delivery day ie if your delivery is Tuesday enter Monday’s date to ensure your order appears in our runsheet.
There are no contracts.  You can cancel or pause at any time.   If you get stuck – contact Mel.
Make sure you proceed to checkout and process your order when selecting a subscription.  Payment will not be deducted UNTIL subscription becomes due – ie the day before delivery.
If Wild Greens take a break your subscription order will be pushed back automatically by Mel to the week Wild Greens return.  If your dates need amending, just let Mel know and your dates can be updated for you.

Pause Your Subscription Order

If you need to pause your delivery whilst you have a holiday or break, contact Mel with your dates you need to pause. Mel will reply to you once it has been paused in the system.  Feel free to log in and pause yourself and if your fortnightly subscription restarts on the wrong week – contact Mel to reset to the correct week.

If you live in a Unit or Apartment, where will your box be delivered?

For customers living in apartments with no security we CAN deliver your order. Please specify any special delivery instructions in the box at checkout.
If you live/work in a secure building it will depend on what access arrangements can be made. Please specify delivery arrangements in the box at checkout.
If access is a problem for secure buildings we will not leave your box randomly outside your building unless you advise. All boxes have the recipient’s address clearly marked on them.
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